On Community Health Choice, we are here to support you at every step. Whether you have questions about your health plan, need help with billing, or want to find the right provider, our member service team is ready to help you.
How to reach us
📞 Contact Us Directly
- WhatsApp (UK): Chat on WhatsApp
- WhatsApp (Pakistan): Chat on WhatsApp
- Email: [email protected]
We’re available to answer your questions and provide quick support through WhatsApp or email.
Star/Chip/Medicaid Support: Call the above numbers for enrollment, renewal, or profit questions.
Our representatives are available from Monday to Friday, 8:00 am to 5:00 pm.
💻 Online support
Visit our website: www.communityhealthchoice.co.uk
Log in my member account to send safe messages, check claims, pay premiums and manage your plan.
📧 Email assistance
For general inquiries, fill a safe contact form on our website. A representative will respond as soon as possible.
🏢 Mailing address
Community Health Options, Inc.
2636 South Loop West, Suite 125
Houston, TX 77054
Use this address for official correspondence, premium payment or document submission by mail.
🩺 Provider and broker support
- Providers: For credentials, claims or authority assistance, go to our provider portal.
- Brokers: Use resources and assistance through our broker service page.
Why contact us?
You may need to arrive for us:
- Questions about benefits or coverage.
- Help in billing or premium payment.
- Reporting lost or stolen ID card.
- Finding in-network doctors and hospitals.
- Nomination and renewal support.
We are here to help
On Community Health Choice, your health and peace of mind come first. Please do not hesitate to reach the phone, online or individually. Our team is dedicated to make your healthcare journey simple, safe and stress-free.